Good Shepherd Sisters: A participating organisation in the National Redress Scheme

16 August 2019

The Sisters of the Good Shepherd, also known as The Congregation of Our Lady of Charity of the Good Shepherd, have been formally accepted into the National Redress Scheme, which provides acknowledgement and support to people who experienced institutional child sexual abuse. 

Minister for Families and Social Services, Senator the Hon. Anne Ruston, made the declaration with effect from 13 August 2019. People who experienced sexual abuse while they were in institutional care can now have their application for redress assessed. 

While the application and assessment process is managed through the National Redress Scheme, we will continue to provide services through our Heritage Engagement program. This program assists former residents of Good Shepherd Homes and their families to access historical records, provide individualised support and make referrals to other services if needed. This is a free, specialist, trauma-informed service. 

Through the National Redress Scheme and Good Shepherd’s Heritage Engagement program, former residents of Good Shepherd Homes will have pathways to services and individualised support. 

The Sisters of the Good Shepherd apologise whole-heartedly to those who experienced mistreatment and neglect whilst in our care. We empathise with the suffering that children and young people went through—and the unresolved grief they live with today. 

We remember, acknowledge and honour all the women and children who spent time in Good Shepherd institutions. We cannot change the past and are committed to justice, reconciliation and compassion: now and always. 

Sisters of the Good Shepherd Australia/Aotearoa New Zealand


For more information

National Redress Scheme
Phone: 1800 737 377

Good Shepherd
Email if you have any questions about our Heritage Engagement program
Phone: 1800 812 702 in Australia
Email: if you would like to go through an alternative complaints process about your experience in a Good Shepherd Home