Family Services Case Manager
- Full-time, ongoing role
- St Albans
Around the world the Good Shepherd network is working to create just and equal communities where women and girls can live full, safe lives. We have been committed to our mission for nearly 200 years, working strongly for social change. All of our services are informed by the latest evidence and research and adopt a best practice approach. We are committed to continuous improvement, innovation and delivering measurable outcomes.
About the role
Our Family Services teams promotes the healthy functioning of children, young people and families through a range of educational, developmental, social and support services. The team assists and supports parents to develop, maintain and strengthen the safety, stability, development and wellbeing of their children and family.
Responsibilities of this role include:
- strengthen parenting competencies and confidence
- enhance the wellbeing of children, young people and their families
- prevent child abuse and neglect
- support children, young people & their families through major life transition times and major crises
To be successful in this role you will need:
- Tertiary qualification in Social Work or similar level qualification in a human services discipline such as Psychology.
- Demonstrated experience in case management and casework including the ability to carry out assessment and make recommendations on service response.
- Demonstrated knowledge of relevant DHHS policy and practice frameworks and legislation.
- Demonstrated experience working from a competency/strengths-based solution focused framework with families and individuals presenting with complex needs and behaviours (e.g. substance abuse, mental health, parenting issues, disability, relationship issues) and/or from CALD or indigenous backgrounds.
- Demonstrated experience in facilitating parenting programs and/or group work with children, young people and families.
- Demonstrated knowledge and understanding of working within the ‘Best Interest Case Practice Model.’
- Demonstrated ability to work in a culturally sensitive way with people from culturally and linguistically diverse (CALD) communities and Aboriginal families.
- Demonstrated understanding of social justice principles and community capacity building, and an ability to contribute to the mission and spirit of the agency.
- Excellent organisational, interpersonal and communication skills.
- Please review the position description for a full list of qualifications, experience and other requirements.
To find out more about the role and the work of Good Shepherd please explore our website: www.goodshepherd.com.au.
How to apply
To apply please review the attached position description and submit a short covering letter outlining your relevant skills and experience along with your CV to firstname.lastname@example.org. Personal data held by Good Shepherd Australia New Zealand relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Please apply as soon as possible, applications are considered as they are received.
We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.
Good Shepherd Australia New Zealand [GSANZ] is an equal opportunity employer dedicated to staff wellbeing. We offer a supportive work environment, ongoing professional development for staff and a competitive remuneration package. We encourage flexible working arrangements and provide access to salary packaging.
Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check, National Criminal History check and proof of the right to work in Australia.