Financial Counsellor, Financial Wellbeing and Capability
- St Albans based with significant outreach (Inner and West Melbourne)
- Part time .6 EFT – additional hours negotiable
- Fixed term contract until 30 June 2021 (possibility of extension)
Around the world the Good Shepherd network is working to create just and equal communities where women and girls can live full, safe lives. We have been committed to our mission for nearly 200 years, working strongly for social change. All of our services are informed by the latest evidence and research and adopt a best practice approach. We are committed to continuous improvement, innovation and delivering measurable outcomes.
Good Shepherd Australia New Zealand is an equal opportunity employer dedicated to staff wellbeing. We offer a supportive work environment, ongoing professional development for staff and a competitive remuneration package. We encourage flexible working arrangements and provide access to salary packaging.
About the role
A Financial Counsellor has the core functions of undertaking in-take, triage, case prioritisation, case work (telephone and face-to-face), data entry and the service provision of information and options to low income and vulnerable families and individuals who are experiencing financial difficulties residing in the service catchment area. In this interesting role, you will work with a diverse range of service providers across the catchment.
The role will also contribute to the development of Good Shepherd financial security services including Firmer Foundations, Financial Counselling, sector training and to broader GSANZ objectives.
To be successful in this role you will need:
- Diploma of Financial Counselling.
- Financial Counselling experience in the provision of intake, telephone triage, assessment and case work.
- Current FCRC registration
- Willingness to outreach to locations across Melbourne Inner and West
- Experience working with people experiencing debt stress through unemployment, family violence, housing stress and with culturally and linguistically diverse backgrounds.
- Understanding of and experience in service provision of financial counselling, financial literacy development, advocacy and referral
- Excellent interpersonal, written and verbal communication, negotiation and advocacy skills
- Commitment to personal and professional development
- A current Driver’s License
To find out more about the role and the work of Good Shepherd please explore our website: www.goodshepherd.com.au.
How to apply
To apply please review the attached position description and submit a short covering letter outlining your relevant skills and experience along with your CV to email@example.com. Personal data held by Good Shepherd Australia New Zealand relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Please apply as soon as possible, applications will be considered as they are received.
For any inquiries relating to the role please contact Sandy Milne, National Manager Financial Security at firstname.lastname@example.org
We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.
Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check, National Criminal History check and proof of the right to work in Australia.