Apology to former residents

Good Shepherd played a significant role as a residential welfare provider in Australia from the 1800s to the mid-1900s. We’re on a continuing journey in our relationship with former residents, providing access to records, creating memorials, giving apologies and redress, and making public the life stories of former residents.

We acknowledge people’s diverse experiences, including loss and trauma. We are continually learning about how to reach out and listen to people who have been affected.

Click here to read our apology to former residents who suffered in our care.

If you have queries about your personal records or your family's records at Good Shepherd, please contact our Heritage Engagement Coordinator on 1800 812 702.

If you have an issue not related to personal records, please email Province.Leader@goodshep.org.au